CAREER OPPORTUNITIES
To Apply for a Career at BioMedix™
Please forward resume and salary requirements to HR@BioMedix.com or fax to 651-846-6094 or mail to BioMedix™ Attn: Human Resources, 178 East 9th Street, St. Paul, MN 55101. BioMedix™ is an Affirmative Action (AA) and Equal Opportunity Employer (EOE). No agencies, please.
Internal job applicants, please use the application form here (login required).
We offer competitive pay and a comprehensive benefits package. (i.e. Vacation, Medical, Dental, FSA, Life, STD, LTD, 401K, etc.)
Current opportunities (click for more information):
Hospital Account Executive - St. Paul, MN and Dallas, TX
Responsible for delivering PDMS Hospital and Health Care system sales objectives for your region.
Essential Job Functions:
- Work with Regional Manager (RM) and regional Sales Reps to identify and prioritize Hospital sales opportunities within Region
- Responsible for targeting, prospecting, presenting and closing Hospital business throughout Region
- Work with RM to attend/ manage hospital related tradeshows
- Accountable for monthly forecasts and sales quotas
- Attend/present in "Board" and "C" level hospital meetings
- Deliver local and web based PDMS/Hospital presentations
- Manage Hospital and Health Care system sales objectives in Region as your own business, including personal expenses
- Entering necessary information into BioMedix CRM system on an ongoing basis
- Monitor regional Hospital account programs and develop strategy with RM and BioMedix Hospital Administration team to maximize program(s) effectiveness and additional program expansion opportunities
- Report any/all product issues to RM for investigation
- Report back customer requests on new product enhancements to RM
- Gain complete regional/national understanding of competition, reimbursement, new customers, market drivers
- Complete monthly reports for RM
- Network with strategic partners/companies (hospital consulting companies, device/pharma/etc.) in Region to ensure we are maximizing our exposure/awareness of our hospital program(s)
- Develop and revise business plan for region 2 times/year
- Complete and submit expense reports monthly
- Define and prioritize Hospital opportunities within region within 45 days
- Minimum of 1 Hospital sale in first 90 days
- After first 90 days, maintain a minimum of 1.5 new Hospital sales per quarter
- Achieve a minimum of $250,000 per quarter in sales
- Exceed prior year sales quota
- Understand the role of the Hospital Account Executive as it relates to the policies and procedures of the BioMedix Quality System
Non-Essential Job Functions:
- Attend events to gain physician exposure
- Spend 2 days per month in a cath. lab to enhance skill set regarding patient flow after a PADnet procedure
Professional Requirements:
- 5+ years administrative experience
- Extremely organized and detailed
- Excellent time management skills
- Excellent verbal and written communication
- Superior Microsoft Office skills (Word, Excel, PowerPoint)
- Ability to work without supervision
Travel:
Regional Manager - San Francisco Area
Responsible for delivering sales objectives for your region while at the same time managing regional Sales Representatives' performance, productivity and expenses. Specific responsibilities will include, but are not limited to, the following activities:
Essential Job Functions:
- Manage Region as your own business - this includes personal expenses as well as Regional Reps expenses
- Mange tradeshows/conventions in Region. Report post show results back to BioMedix Marketing
- Recruit, hire, train and manage Sales Representatives to ensure each rep meets or exceeds his/her quotas and other objectives
- Responsible for continuous performance management of Region's Sales Representatives
- Work closely with corporate partners to ensure Region is meeting corporate goals, deliverables
- Accountable for monthly forecasts/quotas
- Develop and revise Regional Business Plan 2 times/year
- Become expert on BioMedix product portfolio, competition, market drivers, and reimbursement landscape throughout Region
- Monitor Regional test site accounts monthly test volumes and develop strategy with Reps to maximize testing volumes for each installed account
- Work with Implementations Team to ensure PADnet, TRAKnet and PDMS installs are being performed seamlessly in your Region
- Report any/all product issues to Director of Sales/Director of Clinical Affairs for immediate investigation
- Report back customer requests on new product enhancements to Director of Sales/Product Manager
- Complete monthly reports to Director of Sales
- Become expert on BioMedix technology as well as the reimbursement landscape
- Complete and submit expense reports monthly
- Exceed annual quota in PADnet, TRAKnet, Software, and PDMS sales/net revenues
- Manage region's budgets to ensure you finish the year at or below budget
- Ensure replacement and expansion territories are filled with "the right" Sales Representatives
- Ensure Regional Sales Reps are fully trained and meeting/exceeding Region and company goals
- Understand the role of Regional Manager as it relates to the policies and procedures of the BioMedix Quality System
Non-Essential Job Functions:
- Attend Regional Manager meeting yearly
- Attend the National Sales Meeting
Professional Requirements:
- Documented success in meeting and exceeding sales quotas
- Management experience a plus
- Medical Sales experience a plus but not required
- 5+ years of successful sales experience
Travel:
Customer Service Consultant
Responsible for interfacing with customers, company sales and clinical representatives to handle a variety of pre-sales and post-sales technical medical billing and/or clinical questions. Identify solutions that deliver exceptional software or hardware support which may include supporting physicians, medical office personnel, testing physicians, vascular specialists reading PADnet tests, hospital technicians and software administrators. Plays a leading role in building and maintaining a high performance and professional customer service support team that positions BioMedix as a leader in the vascular medical industry.
Essential Job Functions:
- Serves as company liaison with customer on technical and administrative matters, providing highly visible technical support to all customers
- Provide "on-demand" troubleshooting, diagnostics, acceptance testing and remote training, and utilizing professional technical expertise
- Advise customers on the proper applications and functions of BioMedix medical devices and software applications
- Concisely documents customer calls, emails, inquiries and resolutions into the company support system
- Utilizes professional judgment in determining which customer issues require a replacement product be shipped to resolve technical problems
- Responsible for playing a key role in supporting the BioMedix Quality System through accurate and timely documentation of customer contacts, independently determining whether a contact is a confirmed complaint and assessing root cause analysis.
- Responsible for maintaining absolute accuracy of the critical test site ID information in the BioMedix Administrative Database
- Configure laptops with latest firmware upgrades
- Prepare documentation in support of external and internal Quality audits
- Other duties as assigned
- Understand the role of Customer Service Consultant as it relates to the policies and procedures of the BioMedix Quality System
Non-Essential Job Functions:
- Assist with month end and year end management reports and analysis
- Assist in developing more effective workflow processes, including paperless filing
Professional Requirements:
- Education: College degree (Bachelor's or Associate's) or equivalent experience
- Work Experience: 2-5 years previous experience in Medical Billing, healthcare related software support in a technical customer service role
- 12 months or less of BioMedix Customer Service Consultant experience
- Ability to analyze and solve technical issues
- Ability to build professional relationships with Customers, Sales and Clinical Technicians
- Exceptional verbal and written communication skills
- Display attention to detail
- Able to maintain strict confidence in customer sensitive information
- Must demonstrate a high level of integrity in managing customer relations
- Able to work in a team environment, and interact effectively with other groups and departments, clients and partners
Travel:
Senior Revenue Cycle Specialist
The Senior Revenue Cycle Specialist will be responsible for all aspects of billing medical claims for our clients enrolled in advisory services. This will include but not be limited to: verifying patient eligibility, preparation and submission of authorization requests, preparation and submission of claims, denied and unpaid claims resolution, cash posting, answering billing questions, and patient billing and collections. The Senior Revenue Cycle Specialist will work under the guidance of the Senior Manager, Revenue Cycle Management to ensure all claims are handled properly.
Essential Job Functions:
- Maintains the following revenue cycle management standards for each client enrolled in advisory services:
- 90% of accounts billed within 10 business days from date of service, with 100% billed within 30 business days
- 90% of denied claims worked within 1 business day of notification, with 100% of denials worked within 2 business days
- 90% of cash applications and adjustments made within 1 business day of notification, with 100% made within 2 business days
- 100% of patients receive monthly statements
- Maintain Days Sales Outstanding (DSO) of 45 days of less
- Prepare, review, and submitting clean claims to various insurance companies either electronically or via paper
- Prepare, review and send patient statements
- Process and post payments from insurance companies and patients
- Follow-up on unpaid or denied claims and if necessary submit corrected claims
- Prepare, review and send refunds to patients and insurance companies
- Answer questions from patients, clients, and insurance companies
- Identifies and resolves patient billing complaints and report complaints to manager
- Follow and report status of delinquent accounts to manager
- Performs various collection activities including contacting patients and insurance companies via telephone, fax, and/or email
- Prepare, review and work all billing related reports
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
- Participate in education activities and attend staff meetings
- Conducts self in accordance with BioMedix Advisory Services' employee handbook
Non-Essential Job Functions:
- Assists in the training and development of revenue cycle specialist
Professional Requirements:
- 3+ years of experience performing medical billing in a multi-physician practice or healthcare related organization
- Experience working with Medicare, Medicaid and other third party payors
- Knowledge of Medicare, Medicaid and other third party payors billing standards and policies
- Must be a certified coder
- Strong understanding of medical billing and collection practices
- Knowledge of HIPAA guidelines/regulations
- Strong understanding of medical terminology
- Excellent written, verbal communication, and interpersonal skills
- Excellent customer service skills
- Well organized and detail-oriented
- Ability to effectively train team members
- Ability to work independently or as part of a team
- Ability to work effectively and efficiently under tight deadlines, high volumes, and competing priorities
- Ability to read, understand and follow oral and written instructions
- Fluency in spoken and written English
- Ability to operate a computer and basic office equipment
- Experience with Microsoft Office software (i.e. Word, Excel, Outlook, and PowerPoint)
- Ability to operate a multi-line telephone system
- Associate's or Bachelor's Degree preferred
- Professional Medical Billing and Coding training preferred
- 4+ years of experience performing medical billing in a multi-physician practice or healthcare related organization preferred
- Experience with podiatric medical billing preferred
Travel:
Revenue Cycle Specialist
The Revenue Cycle Specialist will be responsible for all aspects of billing medical claims for our clients enrolled in advisory services. This will include but not be limited to: verifying patient eligibility, preparation and submission of authorization requests, preparation and submission of claims, denied and unpaid claims resolution, cash posting, answering billing questions, and patient billing and collections. The Revenue Cycle Specialist will work under the guidance of the Senior Manager, Revenue Cycle Management to ensure all claims are handled properly.
Essential Job Functions:
- Maintains the following revenue cycle management standards for each client enrolled in advisory services:
- 90% of accounts billed within 10 business days from date of service, with 100% billed within 30 business days
- 90% of denied claims worked within 1 business day of notification, with 100% of denials worked within 2 business days
- 90% of cash applications and adjustments made within 1 business day of notification, with 100% made within 2 business days
- 100% of patients receive monthly statements
- Maintain Days Sales Outstanding (DSO) of 45 days of less
- Prepare, review, and submitting clean claims to various insurance companies either electronically or via paper
- Prepare, review and send patient statements
- Process and post payments from insurance companies and patients
- Follow-up on unpaid or denied claims and if necessary submit corrected claims
- Prepare, review and send refunds to patients and insurance companies
- Answer questions from patients, clients, and insurance companies
- Identifies and resolves patient billing complaints and report complaints to manager
- Follow and report status of delinquent accounts to manager
- Performs various collection activities including contacting patients and insurance companies via telephone, fax, and/or email
- Prepare, review and work all billing related reports
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
- Participate in education activities and attend staff meetings
- Conducts self in accordance with BioMedix Advisory Services' employee handbook
Non-Essential Job Functions:
- Other tasks as designated by supervisor/manager
Professional Requirements:
- 2+ years of experience performing medical billing in a multi-physician practice or healthcare related organization
- Experience working with Medicare, Medicaid and other third party payors
- Knowledge of Medicare, Medicaid and other third party payors billing standards and policies
- Strong understanding of medical billing and collection practices
- Knowledge of HIPAA guidelines/regulations
- Strong understanding of medical terminology
- Excellent written, verbal communication, and interpersonal skills
- Excellent customer service skills
- Well organized and detail-oriented
- Excellent time management skills
- Ability to work independently or as part of a team
- Ability to work effectively and efficiently under tight deadlines, high volumes, and competing priorities
- Ability to read, understand and follow oral and written instructions preferred
- Fluency in spoken and written English preferred
- Ability to operate a computer and basic office equipment preferred
- Experience with Microsoft Office software (i.e. Word, Excel, Outlook, and PowerPoint) preferred
- Ability to operate a multi-line telephone system
- Associate's or Bachelor's Degree preferred
- Professional Medical Billing and Coding training preferred
Travel:
Director of Marketing and Product Management
The Director of Marketing will be responsible for strategic development and product management.
Essential Job Functions:
- Player/coach role
- Responsible for the management of PADnet and Disease Management product line
- Manage TRAKnet Product Manager
- Manage sales training activities/people
- Standard management requirements/duties (managing Product Manager)
- Budget management of Marketing department
- Performance management of direct reports
- Productivity management of team
- Direction and vision of existing products - make recommendation of additional products and services to be added to our portfolio
- Treat Sales Force as a customer - solicit product, market, program, customer feedback on an ongoing basis
- Responsible for overseeing all product related training to sales force and/or rest of company
- Responsible for overseeing the creation of all product related sales tools including: sales sheets, PowerPoint, videos, web and mobile smartphone tools
- Need to be the "expert" in specific product(s)
- Need to know the current market as well as adjacent market opportunities
- Work with marketing to develop sales tools and programs to increase productivity
- Work with marketing to develop/change tradeshow materials to increase traffic to booth
- Work with R&D team in the development of future product releases
- Work with Directory of Customer Service and implementation team to ensure future product related changes meet department needs
- Work with marketing to develop marketing strategy (tradeshows, advertising, user groups, other)
- Work with VPs and Marketing Communications department in the creation of product specific promotions
- Have a full understanding of existing BioMedix customer base including: number of installs, by product, market opportunity, saturation rates, market drivers, value props, market share analysis
- Manage relationships with key BioMedix clients
- Attend numerous tradeshows throughout the year
- Work with VP and Marketing Communications department to deliver on user group sessions (purpose is to use feedback to make products better)
- Have a complete understanding of all competitors, offerings, pricing, promo strategies, install base, messaging
- Recommend pricing and promotion strategies to VP of BioMedix for consideration
- Responsible for monthly and quarterly reporting to VP and Executive Management
Non-Essential Job Functions:
Professional Requirements:
- Bachelor degree in Marketing or equivalent experience
- Master's Degree preferred
- 5+ years of management experience or equivalent
- 5+ years of marketing experience
Travel:
Software Quality Assurance Manager - MN
The manager will lead a team of engineers and developers who are involved in the full life cycle of development of software from inception, design, installation, and testing to the field deployment of products. In addition, the position has a forward looking research and development aspect, to learn, adapt, and incorporate new techniques into BioMedix’ product line in collaboration with research personnel at BioMedix.
Summary:
The Manager of the Quality Assurance department is responsible for the management of all aspects of Software Quality Assurance activities at BioMedix. The Manager will work with minimal guidance to support the design, development, testing, and market release of software used with all medical device and healthcare IT products. The manager will contribute to formulating the processes, tools, methods, and procedures used to test software applications in conformance with ISO 13485, the QSR, and BioMedix’s quality system.
The Manager will also formulate verification & validation of software requirements, traceability & testability plans and documents and ensure that best-in-class methods and processes are employed. He/she will collaborate with Software Engineering in furtherance of the goal of achieving high quality system and software design. The Manager will use metrics, historical data, and other tools to work for continuous improvement of people, processes, and products.
The Manager will also provide expertise and guidance related to appraisals of programming languages and systems, third party libraries (OTS software), and related technology. He/she will work to ensure that corrective action measures meet acceptable quality/reliability standards. The Manager will also contribute to continuous improvement efforts of BioMedix’s quality system.
The Software Quality Assurance Manager will be responsible for:
- When appropriate, the manager will advise on changes and their implementation and will provide training, tools, and techniques to enable others to achieve high quality standards.
- The manager will directly supervise quality assurance engineers and tester including the preparation and delivery of staff performance evaluations and formulation of career development activities.
- Manage department activities relating to project management (with focus on on-time delivery), budget formulation, and resource allocation.
- Actively participate in product development cycle by reviewing software project documentation, participating in product risk assessments, and working closely with product development personnel to develop appropriate verification and validation testing requirements.
- Work cross-functionally to implement improvements to the software life cycle including the establishment of risk management as an integral part of the quality management system.
- Identify and measure software process metrics for software product development.
- Develop, analyze, and monitor metrics pertaining to software defects uncovered during development, testing and post-release.
- Recommend and lead corrective/preventative actions to improve software product quality.
- Ensure that Documentation & findings are completed in a timely manner and in accordance with FDA & European regulatory agency standards and procedures.
Objectives:
- The manager of the Software Quality Assurance team will provide the definition, development, and deployment of the product quality assurance strategy addressing all phases of product development. He/she will liaise with other functional managers and staff throughout the organization to ensure that the QA system is functioning properly.
Requirements:
- BS Engineering, Computer Science, or an equivalent discipline
- 10+ years of experience in quality assurance for the development of software-based products
- 5+ years of experience managing technical personnel
- Experience with software-related hardware interfaces
- Experience with one or more of C/C++, Visual C++,MFC, C#, and VB.Net
- Experience with WINDOWS applications and familiarity with embedded applications
- Strong technical skills in requirements definition
- Experience in using version management tools like CMSynergy/ClearCase/CVS/Subversion
- Experience with project scheduling and resource allocation
- Experience with Design of Experiments
- Statistical Analysis with Respect to DoE and Testing
- Experience in verifying hardware and software designs through testing and qualification
- Experience in writing and executing test plans related to software and hardware combined products.
- Experience in implementing ongoing quality improvement processes working with interdepartmental teams